Our first meeting of the season is
Tuesday, October 13, 2026

Great tenant experiences are built from the inside out.

Drawing on more than 32 years in rental housing, BJ Santavy explores how strong teams, trusted partners and a people-focused culture translate into better tenant experiences, greater resilience and stronger financial performance. In a rapidly changing market shaped by new pressures, rising expectations and AI, she’ll challenge rental housing providers to manage for today while building the people, partnerships and operating culture they’ll need for tomorrow.