ResidentOps Studio supports small and medium-sized landlords and developers with practical property-management tools, templates, and operational advising designed to simplify day-to-day operations. Owned by Theresa Lapensée, a rental-housing professional with more than 20 years of experience in Ontario’s multi-residential sector, ResidentOps Studio helps owners build strong systems, support on-site teams, and improve asset performance. Services include operational workflows, preventative-maintenance planning, KPI tracking tools, compliance documentation, tenant-issue guidance, and customizable templates that bring clarity, structure, and confidence to property management. Property Operations Made Simple.

Founder & Principal